How can we help?
Clear answers, and a way to reach us.
Free and open to everyone. Create an account with email, Google or Apple, then sign in to use your workspace.
A little help, when you need it.
Contact contact@taskcend.com for help with access, your account, or a feature that is not working.
Tell us which device you use, what you were trying to do, and what happened. You can include a screenshot with personal information removed. Never send passwords, sign-in codes, or private keys.
Common questions
How do I create an account?
Open Taskcend and choose Create account. Continue with Google or Apple, or enter your email and use the code we send to confirm it. If you already have an account, choose Sign in.
Where are my tasks after signing in?
Use the same account on each device. Tasks in a device-only space belong to that device until you explicitly import them into your account. Signing in with a different account opens a different workspace.
What happens when I am offline?
Saved local work remains on the device. In an account space, changes wait to sync until a connection is available and synchronization succeeds. Check the account status before switching devices or removing the app.
How do I change a repeating task?
Open the task details to edit the task. To change future repeats, open Edit series and change its schedule or turn Repeat off. Upcoming shows the next planned dates. Each occurrence has its own completion state; stopping a series keeps tasks already added to your plan.
Why did a reminder not appear?
Enable reminders in Taskcend and allow notifications in your device settings. Check the task date, time, and time zone. Your device's Focus settings and notification preferences can affect when an alert is shown.
What do XP, levels, and skills mean?
They make recorded effort visible. Completion events contribute XP and achievements. Skill areas use task context such as titles, tags, and project information to organize practice. They are not a measurement of professional ability or health.
How can I keep a copy of my work?
Save any open edits, then choose Backup and Download saved data for the current space. Your download includes personal writing. Keep the file somewhere private.
How can I delete my account?
Open Account, choose Delete account, type DELETE, and confirm. If asked, sign in again and return to confirm deletion. Export anything you want to keep first: deletion is permanent and cannot be undone. It removes your account and associated active server records; your own downloaded backups and separate device-only spaces remain. If you cannot access your account, contact contact@taskcend.com for help. We verify account ownership before acting on a support request.
Privacy questions
Read the privacy notice for an explanation of account sync, optional AI features, and your choices. Contact contact@taskcend.com for help with a privacy request.